TY  - GEN
AU  - Collins, Brendan
AU  - Huge, Ernest
TI  - Management by Policy: How Companies Focus Their Total Quality Efforts to Achieve Competitive Advantage
SN  - 0873892410
U1  - 658.562 
PY  - 1993///
CY  - Milwaukee
PB  - ASQC Quality Press
KW  - Total Quality Management
KW  - TQM
ER  -