Essentials of CRM (Record no. 12107)
000 -LEADER | |
---|---|
fixed length control field | 00366 a2200121 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0471206032 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | BER |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Bergeron Bryan |
Dates associated with a name | |
245 ## - TITLE STATEMENT | |
Title | Essentials of CRM |
Remainder of title | A Guide to Customer Relationship Management |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York |
Name of publisher, distributor, etc | John Wiley and Sons. |
Date of publication, distribution, etc | 2002 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 220p., 24cms. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer, Corporation, Technology,Economics |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Cental Instituite of Fisheries Education | Cental Instituite of Fisheries Education | 03/22/2012 | 658.812 BER | 17226 | 03/22/2012 | 03/22/2012 | Books |